Assisted Telephony
A valuable feature of Win32 Telephony is the small set of functions called
Assisted Telephony. Assisted Telephony is designed to make the establishment of
voice calls and of media calls available to any Win32-based application, not just
those dedicated to telephonic functionality. In other words, Assisted
Telephony lets applications make telephone calls without needing to be aware of the
details of the services of the full Telephony API. It extends telephony to word
processors, spreadsheets, databases, personal information managers, and other
non-Telephony applications. For example, adding the Assisted Telephony function
tapiRequestMakeCall to a spreadsheet lets users automatically dial telephone numbers stored in
the spreadsheet (or in a connected database).
The power of Assisted Telephony can be illustrated by the following example. A
spreadsheet application can incorporate functions that dial a telephone number
for a speech call. As long as the application needs none of the detailed call
control provided by the full Telephony API, Assisted Telephony is the easiest
and most efficient way to give it telephonic functionality. Functionality beyond
dialing such as the transmission and reception of data would require
additional data-transfer APIs, including the communications functions of the Comm API.
Because Assisted Telephony and the full Telephony API are used and implemented
in different ways, it is not advised to mix Assisted Telephony function calls
and Telephony API function calls within a single application.
For more information about the uses and functions of Assisted Telephony, see
Assisted Telephony Overview.
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