Call Hold
Most PBXs can associate multiple calls with a single line. A call can be
placed on
hard hold, which frees the user's line/address to make other calls. An application can
place a call on hard hold by calling
lineHold. An application can retrieve a call on hard hold by calling
lineUnhold.
Hard hold is different from a
consultation hold. A call is automatically placed on consultation hold, for example, when a
call is prepared for transfer or conference.
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