The Telephony Programming Model
The Telephony application programming interface (TAPI) simplifies the
development of telephonic applications by hiding the complexities of low-level
communications programming. TAPI accomplishes this by abstracting telephony services to
make them independent of the underlying telephone network and of the way the
computer is connected to the switch and phone set. Connections to the switch may
be established in a variety of arrangements including directly from the user's
workstation or through a server on a local area network. Regardless of their
nature, telephony devices and connections are handled in a single, consistent
manner, allowing developers to apply the same programming techniques to a broad
range of communications functions.
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