lineOpen

The lineOpen function opens the line device specified by its device ID and returns a line handle for the corresponding opened line device. This line handle is used in subsequent operations on the line device.

LONG lineOpen(

HLINEAPP hLineApp,
DWORD dwDeviceID,
LPHLINE lphLine,
DWORD dwAPIVersion,
DWORD dwExtVersion,
DWORD dwCallbackInstance,
DWORD dwPrivileges,
DWORD dwMediaModes,
LPLINECALLPARAMS const lpCallParams
);

Parameters
hLineApp

A handle to the application's registration with TAPI.

dwDeviceID

Identifies the line device to be opened. It can either be a valid device ID or the value:

LINEMAPPER

This value is used to open a line device in the system that supports the properties specified in lpCallParams. The application can use lineGetID to determine the ID of the line device that was opened.

lphLine

A pointer to an HLINE handle, which is then loaded with the handle representing the opened line device. Use this handle to identify the device when invoking other functions on the open line device.

dwAPIVersion

The API version number under which the application and Telephony API have agreed to operate. This number is obtained with lineNegotiateAPIVersion.

dwExtVersion

The extension version number under which the application and the service provider agree to operate. This number is zero if the application does not use any extensions. This number is obtained with lineNegotiateExtVersion.

dwCallbackInstance

User-instance data passed back to the application with each message associated with this line or addresses or calls on this line. This parameter is not interpreted by the Telephony API.

dwPrivileges

The privilege the application wants for the calls it is notified for. This parameter can be a combination of the LINECALLPRIVILEGE_ constants. For applications using API version 0x00020000 or greater, values for this parameter can also be combined with the LINEOPENOPTION_ constants:

LINECALLPRIVILEGE_NONE

The application wants to make only outbound calls.

LINECALLPRIVILEGE_MONITOR

The application only wants to monitor inbound and outbound calls.

LINECALLPRIVILEGE_OWNER

The application wants to own inbound calls of the types specified in dwMediaModes.

LINECALLPRIVILEGE_MONITOR + LINECALLPRIVILEGE_OWNER

The application wants to own inbound calls of the types specified in dwMediaModes, but if it cannot be an owner of a call, it wants to be a monitor.

LINEOPENOPTION_SINGLEADDRESS

The application is interested only in new calls that appear on the address specified by the dwAddressID field in the LINECALLPARAMS structure pointed to by the lpCallParams parameter (which must be specified). If LINEOPENOPTION_SINGLEADDRESS is specified but either lpCallParams is invalid or the included dwAddressID does not exist on the line, the open fails with LINERR_INVALADDRESSID.

In addition to setting the dwAddressID member of the LINECALLPARAMS structure to the desired address, the application must also set dwAddressMode in LINECALLPARAMS to LINEADDRESSMODE_ADDRESSID.

The LINEOPENOPTION_SINGLEADDRESS option affects only TAPI's assignment of initial call ownership of calls created by the service provider using a LINE_NEWCALL message. An application that opens the line with LINECALLPRIVILEGE_MONITOR will continue to receive monitoring handles to all calls created on the line. Furthermore, the application is not restricted in any way from making calls or performing other operations that affect other addresses on the line opened.

LINEOPENOPTION_PROXY

The application is willing to handle certain types of requests from other applications that have the line open, as an adjunct to the service provider. Requests will be delivered to the application using LINE_PROXYREQUEST messages; the application responds to them by calling lineProxyResponse, and can also generate TAPI messages to other applications having the line open by calling lineProxyMessage.

When this option is specified, the application must also specify which specific proxy requests it is prepared to handle. It does so by passing, in the lpCallParams parameter, a pointer to a LINECALLPARAMS structure in which the dwDevSpecificSize and dwDevSpecificOffset members have been set to delimit an array of DWORDs. Each element of this array shall contain one of the LINEPROXYREQUEST_ constants. For example, a proxy handler application that supports all five of the Agent-related functions would pass in an array of five DWORDs (dwDevSpecificSize would be 20 decimal) containing the five defined LINEPROXYREQUEST_ values.

The proxy request handler application can run on any machine that has authorization to control the line device. However, requests will always be routed through the server on which the service provider is executing that actually controls the line device. Thus, it is most efficient if the application handling proxy requests (such as ACD agent control) executes directly on the server along with the service provider.

Subsequent attempts, by the same application or other applications, to open the line device and register to handle the same proxy requests as an application that is already registered fail with LINEERR_NOTREGISTERED.

To stop handling requests on the line, the application simply calls lineClose.

Other flag combinations return the LINEERR_INVALPRIVSELECT error.

dwMediaModes

The media mode or modes of interest to the application. This parameter is used to register the application as a potential target for inbound call and call handoff for the specified media mode. This parameter is meaningful only if the bit LINECALLPRIVILEGE_OWNER in dwPrivileges is set (and ignored if it is not). This parameter uses the following LINEMEDIAMODE_ constants:

LINEMEDIAMODE_UNKNOWN

The application wants to handle calls of unknown media type (unclassified calls).

LINEMEDIAMODE_INTERACTIVEVOICE

The application wants to handle calls of the interactive voice media type. That is, it manages voice calls with the human user on this end of the call.

LINEMEDIAMODE_AUTOMATEDVOICE

Voice energy is present on the call. The voice is locally handled by an automated application.

LINEMEDIAMODE_DATAMODEM

The application wants to handle calls with the data-modem media mode.

LINEMEDIAMODE_G3FAX

The application wants to handle calls of the group 3 fax media type.

LINEMEDIAMODE_TDD

The application wants to handle calls with the TDD (Telephony Devices for the Deaf) media mode.

LINEMEDIAMODE_G4FAX

The application wants to handle calls of the group 4 fax media type.

LINEMEDIAMODE_DIGITALDATA

The application wants to handle calls of the digital-data media type.

LINEMEDIAMODE_TELETEX

The application wants to handle calls with the teletex media mode.

LINEMEDIAMODE_VIDEOTEX

The application wants to handle calls with the videotex media mode.

LINEMEDIAMODE_TELEX

The application wants to handle calls with the telex media mode.

LINEMEDIAMODE_MIXED

The application wants to handle calls with the ISDN mixed media mode.

LINEMEDIAMODE_ADSI

The application wants to handle calls with the ADSI (Analog Display Services Interface) media mode.

LINEMEDIAMODE_VOICEVIEW

The media mode of the call is VoiceView.

lpCallParams

A pointer to a structure of type LINECALLPARAMS. This pointer is only used if LINEMAPPER is used; otherwise lpCallParams is ignored. It describes the call parameter that the line device should be able to provide.

Return Values
Returns zero if the request is successful or a negative error number if an error has occurred. Possible return values are:

LINEERR_ALLOCATED, LINEERR_LINEMAPPERFAILED, LINEERR_BADDEVICEID, LINEERR_NODRIVER, LINEERR_INCOMPATIBLEAPIVERSION, LINEERR_NOMEM, LINEERR_INCOMPATIBLEEXTVERSION, LINEERR_OPERATIONFAILED, LINEERR_INVALAPPHANDLE, LINEERR_RESOURCEUNAVAIL, LINEERR_INVALMEDIAMODE, LINEERR_STRUCTURETOOSMALL, LINEERR_INVALPOINTER, LINEERR_UNINITIALIZED, LINEERR_INVALPRIVSELECT, LINEERR_REINIT, LINEERR_NODEVICE, LINEERR_OPERATIONUNAVAIL.

Remarks
If LINEERR_ALLOCATED is returned, the line cannot be opened due to a "persistent" condition, such as that of a serial port being exclusively opened by another process. If LINEERR_RESOURCEUNAVAIL is returned, the line cannot be opened due to a dynamic resource overcommitment such as in DSP processor cycles or memory. This overcommitment may be transitory, caused by monitoring of media mode or tones, and changes in these activities by other applications may make it possible to reopen the line within a short time period. If LINEERR_REINIT is returned and TAPI reinitialization has been requested, for example as a result of adding or removing a Telephony service provider, then lineOpen requests are rejected with this error until the last application shuts down its usage of the API (using lineShutdown), at which time the new configuration becomes effective and applications are once again permitted to call lineInitializeEx.

Opening a line always entitles the application to make calls on any address available on the line. The ability of the application to deal with inbound calls or to be the target of call handoffs on the line is determined by the dwMediaModes parameter. The lineOpen function registers the application as having an interest in monitoring calls or receiving ownership of calls that are of the specified media modes. If the application just wants to monitor calls, then it can specify LINECALLPRIVILEGE_MONITOR. If the application just wants to make outbound calls, it can specify LINECALLPRIVILEGE_NONE. If the application is willing to control unclassified calls (calls of unknown media mode), it can specify LINECALLPRIVILEGE_OWNER and LINEMEDIAMODE_UNKNOWN. Otherwise, the application should specify the media mode it is interested in handling.

The media modes specified with lineOpen add to the default value for the provider's media mode monitoring for initial inbound call type determination. The lineMonitorMedia function modifies the mask that controls LINE_MONITORMEDIA messages. If a line device is opened with owner privilege and an extension media mode is not registered, then the error LINEERR_INVALMEDIAMODE is returned.

An application that has successfully opened a line device can always initiate calls using lineMakeCall, lineUnpark, linePickup, lineSetupConference (with a NULL hCall), as well as use lineForward (assuming that doing so is allowed by the device capabilities, line state, and so on).

A single application may specify multiple flags simultaneously to handle multiple media modes. Conflicts may arise if multiple applications open the same line device for the same media mode. These conflicts are resolved by a priority scheme in which the user assigns relative priorities to the applications. Only the highest priority application for a given media mode will ever receive ownership (unsolicited) of a call of that media mode. Ownership can be received when an inbound call first arrives or when a call is handed off.

Any application (including any lower priority application) can always acquire ownership with lineGetNewCalls or lineGetConfRelatedCalls. If an application opens a line for monitoring at a time that calls exist on the line, LINE_CALLSTATE messages for those existing calls are not automatically generated to the new monitoring application. The application can query the number of current calls on the line to determine how many calls exist, and, if it wants, it can call lineGetNewCalls to obtain handles to these calls.

An application that handles automated voice should also select the interactive voice open mode and be assigned the lowest priority for interactive voice. The reason for this is that service providers will report all voice media modes as interactive voice. If media mode determination is not performed by the application for the UNKNOWN media type, and no interactive voice application has opened the line device, voice calls would be unable to reach the automated voice application, but be dropped instead.

The same application, or different instantiations of the same application, may open the same line multiple times with the same or different parameters.

When an application opens a line device it must specify the negotiated API version and, if it wants to use the line's extensions, it should specify the line's device-specific extension version. These version numbers should have been obtained with lineNegotiateAPIVersion and lineNegotiateExtVersion. Version numbering allows the mixing and matching of different application versions with different API versions and service provider versions.

LINEMAPPER allows an application to select a line indirectly

by means of the services it wants from it. When opening a line device using LINEMAPPER, the following is true: All fields from beginning of the LINECALLPARAMS data structure through dwAddressMode are relevant. If dwAddressMode is LINEADDRESSMODE_ADDRESSID it means that any address on the line is acceptable, otherwise if dwAddressMode is LINEADDRESSMODE_DIALABLEADDR, indicating that a specific originating address (phone number) is searched for, or if it is a provider-specific extension, then dwOrigAddressSize/Offset and the portion of the variable part they refer to are also relevant. If dwAddressMode is a provider-specific extension additional information may be contained in the dwDeviceSpecific variably sized field.

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