Line Services - Telephony API Programmer's Reference

Telephony API Programmer's Reference

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Line Services

lineSetCallParams
Requests a change in the call parameters of an existing call. Synchronous.

Media Monitoring

lineMonitorMedia

Enables or disables media mode notification on a specified call. Synchronous.

Digit Monitoring and Gathering

lineMonitorDigits	Enables or disables digit detection notification on a specified call. Synchronous.
lineGatherDigits	Performs the buffered gathering of digits on a call. Synchronous.

Tone Monitoring

lineMonitorTones

Specifies which tones to detect on a specified call. Synchronous.

Media Control

lineSetMediaControl	Sets up a call's media stream for media control. Synchronous.
lineSetMediaMode	Sets the media mode(s) of the specified call in its LINECALLINFO structure. Synchronous.

Generating Inband Digits and Tones

lineGenerateDigits	Generates inband digits on a call. Synchronous.
lineGenerateTone	Generates a given set of tones inband on a call. Synchronous.

Call Accept and Redirect

lineAccept	Accepts an offered call and starts alerting both caller (ringback) and called party (ring). Asynchronous.
lineRedirect	Redirects an offering call to another address. Asynchronous.

Call Reject

lineDrop

See Call Drop table under Basic Telephony Services. Asynchronous.

Call Hold

lineHold	Places the specified call on hard hold. Asynchronous.
lineUnhold	Retrieves a held call. Asynchronous.

Making Calls

lineSecureCall

Secures an existing call from interference by other events such as call-waiting beeps on data connections. Asynchronous.

Call Transfer

lineSetupTransfer	Prepares a specified call for transfer to another address. Asynchronous.
lineCompleteTransfer	Transfers a call that was set up for transfer to another call, or enters a three-way conference. Asynchronous.
lineBlindTransfer	Transfers a call to another party. Asynchronous.
lineSwapHold	Swaps the active call with the call currently on consultation hold. Asynchronous.

Call Conference

lineSetupConference	Prepares a given call for the addition of another party. Asynchronous.
LinePrepareAddToConference	Prepares to add a party to an existing conference call by allocating a consultation call that can later be added to the conference call that is placed on conference hold. Asynchronous.
LineAddToConference	Adds a consultation call to an existing conference call. Asynchronous.
LineRemoveFromConference	Removes a party from a conference call. Asynchronous.

Call Park

linePark	Parks a given call at another address. Asynchronous.
lineUnpark	Retrieves a parked call. Asynchronous.

Call Forwarding

lineForward

Sets or cancels call forwarding requests. Asynchronous.

Call Pickup

linePickup

Picks up a call that is alerting at another number. Picks up a call alerting at another destination address and returns a call handle for the picked-up call (linePickup can also be used for call waiting). Asynchronous.

Sending Information to Remote Party

lineReleaseUserUserInfo	Releases user-to-user information, permitting the system to overwrite this storage with new information. Asynchronous. Version 0x00010004.
lineSendUserUserInfo	Sends user-to-user information to the remote party on the specified call. Asynchronous.

Call Completion

lineCompleteCall	Places a call completion request. Asynchronous.
lineUncompleteCall	Cancels a call completion request. Asynchronous.

Setting a Terminal for Phone Conversations

lineSetTerminal

Specifies the terminal device to which the specified line, address events, or call media stream events are routed. Asynchronous.

Application Priority

lineGetAppPriority	Retrieves handoff and/or Assisted Telephony priority information for an application. Synchronous. Version 0x00010004.
lineSetAppPriority	Sets the handoff and/or Assisted Telephony priority for an application. Synchronous. Version 0x00010004.

Service Provider Management

lineAddProvider	Installs a Telephony service provider. Synchronous. Version 0x00010004.
lineConfigProvider	Displays configuration dialog box of a service provider. Synchronous. Version 0x00010004.
lineRemoveProvider	Removes an existing Telephony service provider. Synchronous. Version 0x00010004.
lineGetProviderList	Retrieves a list of installed service providers. Synchronous. Version 0x00010004.

Agents

lineAgentSpecific	Allows the application to access proprietary handler-specific functions of the agent handler associated with the address. Asynchronous. Version 0x00020000.
LineGetAgentActivityList	Obtains the list of activities from which an application selects the functions an agent is performing. Asynchronous. Version 0x00020000.
lineGetAgentCaps	Obtains the agent-related capabilities supported on the specified line device. Asynchronous. Version 0x00020000.
LineGetAgentGroupList	Obtains the list of agent groups into which an agent can log into on the automatic call distributor. Asynchronous. Version 0x00020000.
lineGetAgentStatus	Obtains the agent-related status on the specified address. Asynchronous. Version 0x00020000.
lineSetAgentActivity	Sets the agent activity code associated with a particular address. Asynchronous. Version 0x00020000.
lineSetAgentGroup	Sets the agent groups into which the agent is logged into on a particular address. Asynchronous. Version 0x00020000.
lineSetAgentState	Sets the agent state associated with a particular address. Asynchronous. Version 0x00020000.

Proxies

lineProxyMessage	Used by a registered proxy request handler to generate TAPI messages. Synchronous. Version 0x00020000.
lineProxyResponse	Indicates completion of a proxy request by a registered proxy handler. Synchronous. Version 0x00020000.

Quality of Service

lineSetCallQualityOfService

Requests a change of the quality of service parameters for an existing call. Asynchronous. Version 0x00020000.

Miscellaneous

lineSetCallData	Sets the CallData member of the LINECALLINFO structure. Asynchronous. Version 0x00020000.
lineSetCallTreatment	Sets the sounds the user hears when a call is unanswered or on hold. Asynchronous. Version 0x00020000. lineSetLineDevStatus
	Sets the line device status. Asynchronous. Version 0x00020000.

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